Policies
Memberships
Memberships are a 12-month obligation.
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You may pause any membership for two (2) months with documentation of hardship.
You may cancel any membership early with a written notice. A membership cancellation invoice of $25 will be sent via email and will serve as your 30-day notice once payment is received.
The membership cancellation process will not be finalized until the $25 emailed invoice is paid.
If you choose to cancel after your 12-month obligatory period, a cancellation fee of $25 will not be charged.
Memberships paid in full one year in advance at reduced rates are non-refundable.
Memberships upgrades will occur on the very next billing cycle. Downgrades will have a 30-day notice policy, meaning the downgrade will occur on the 2nd cycle after notice is given.
Specialty Classes
Specialty classes are defined as any Reformer Pilates class, Bungee class, or Aerial Yoga class.
Each membership includes a certain amount of specialty classes:
I'm OMW: ONE- Reformer Pilates class, Bungee class, or Aerial Yoga class per week (defined as Sunday to Saturday)
I'm All In & Healthy Healers: UNLIMITED- Reformer Pilates, Pilates on Demand, Aerial Yoga, and Bungee classes (defined as Sunday to Saturday)
Specialty classes are audited daily and any additional specialty classes booked outside of what is included in your membership will be automatically charged the drop-in fee.​
Cancellation of specialty classes must be prior to 24 hours of class. Failure to do so will result in a $5.00 service fee charged automatically and a lost session.
No shows to specialty classes will result in a $5.00 service fee charged automatically and a lost session.
Special Events / Workshops must be canceled by attendee 48 hours prior to event for partial refund of 50% or can be credited to future event. Any cancellation less than 48 hours there will be no refun
Special Events / Workshops
Must be canceled by attendee 48 hours prior to event for partial refund of 50% or can be credited to future event.
Any cancellation less than 48 hours there will be no refund or exchange.
Restrictions
Due to equipment and installation restrictions, Bungee classes and Aerial Yoga classes are restricted to a 200 lb weight limit per participant.