Memberships are a one (1) year obligation. You may pause any membership for two (2) months with documentation of hardship. You may cancel any membership with a 30 day notice for a fee of $25.00. You must walk into DW to fill out cancelation paperwork to do so.
Memberships paid in full one year in advance at reduced rates are non refundable.
Memberships upgrades will occur on the very next billing cycle. Downgrades will have a 30 day notice policy, meaning the downgrade will occur on the 2nd cycle after notice is given.
Specialty classes are defined as any Reformer Pilates class or Bungee class.
Each membership includes a certain amount of specialty classes:
On the Fly: 1 class per billing cycle
I'm OMW: 1 class per week (defined as Sunday to Saturday)
I'm All In: 2 classes per week (defined as Sunday to Saturday)
Specialty classes are audited daily and any additional specialty classes booked outside of what is included in your membership will be automatically charged the drop in fee.
Cancellation of specialty classes must be prior to 24 hours of class. Failure to do so will result in a $5.00 service fee charged automatically and a lost session.
No shows to specialty classes will result in a $5.00 service fee charged automatically and a lost session.
Special Events / Workshops
Must be canceled by attendee 48 hours prior to event for partial refund of 50% or can be credited to future event. Any cancellation less than 48 hours there will be no refund or exchange.